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Frequently Asked Questions
What does the plan offer?

Carnival’s Cruise Vacation Protection Plan includes pre-traveling protection and post-departure coverages for the following:

SECTION I: TRAVEL ARRANGEMENT PROTECTION

Trip Cancellation & Trip Interruption

If you must cancel or interrupt your cruise for certain specified reasons such as injury, illness, or death, Carnival will provide a refund to you up to your TOTAL CRUISE VACATION COST for your otherwise non-refundable cancellation charges.

Additional specified reasons for cancellation include jury duty, subpoena, having a home made uninhabitable by a natural disaster, hijacking, quarantine and being involved in a documented traffic accident en route to departures.  Please see the Plan Description for full details.

Trip Delay

If you should miss the departure of your cruise due to carrier-caused delays or other covered reasons, Carnival will reimburse you up to $500 for unused travel arrangements and/or out-of-pocket costs such as accommodation and transportation expenses in order to catch up to the trip or to return home.

Section I Travel Arrangement Protection is provided by Carnival Cruise Lines.

SECTION II: TRAVEL PROTECTION COVERAGES

Emergency Evacuation

If an injury or illness requires emergency medical transportation to the nearest appropriate medical facility, the insurer will prepay up to $30,000 for covered transportation expenses.

Repatriation of Remains

In the event of your death, the plan prepays up to $30,000 toward the expenses associated with transporting your remains.

Accident & Sickness Medical Expense Protection

If you become ill or injured while on your cruise, the plan will reimburse you up to $10,000 for your medical expenses. Coverage while traveling overseas is particularly important as many HMO’s and Medicare may not cover your medical expenses while you are traveling outside the U.S.

Baggage Protection

If your baggage and/or personal effects should become lost, stolen, or damaged during, or while in transit to or from your cruise, the plan will reimburse you up to $1,500. The plan also includes baggage delay protection, covering up to $500 for the purchase of necessary personal items in the event your luggage is delayed by a common carrier for more than 24 hours en route to the ship.

24-Hour Worldwide Emergency Assistance

A 24-Hour emergency telephone assistance hotline is provided by On Call International to help you with travel-related emergencies ranging from cash transfer, legal, dental or medical referral, lost travel documents assistance, and medical consultation and monitoring.

Section II Travel Protection Coverages are underwritten by Virginia Surety Company, Inc. under policy number HTP04190. 24-Hour WorldWide Emergency Assistance Services are provided by On Call International.

Click here for more information.

This plan was designed and is administered by BerkelyCareSM.

IN CALIFORNIA: BerkelyCareSM is a service mark of Aon Direct Insurance Administrators, CA Insurance License # 0795465. IN ALL OTHER STATES: BerkelyCareSM is a division of Affinity Insurance Services, Inc. in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NH and NY.

The information contained on this website is not an offer to sell nor a solicitation to buy any security or any insurance product. No security or other insurance product is offered or will be sold in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction.  Some products and services may not be available in all jurisdictions.

 
 
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